The crime scene cleaning service usually occurs behind closed doors and can evoke strong emotions in observers. People have many questions about this business, and their imaginations often create worse images than reality. I'm going to address some of the most frequently asked questions I hear about crime scene cleaning. Hopefully, something that you were wondering is in our list.
How does what you do differ from a maid service?
At Bio-One of Orange, our technicians are trained and experienced in dealing with and protecting themselves from blood-borne pathogens. Our proper personal protective equipment protects our bodies from dangerous bacteria, viruses, molds, or other infectious agents.
We use proprietary disinfection chemicals that will kill HIV, Ebola, hepatitis virus, C diff, cold and flu viruses, molds, and anything microbial that could cause disease. We go after the kinds of messes that a regular maid or housekeeping service wouldn't, and shouldn't, try to tackle.
In fact, many of the referrals we receive come from maid and housekeeping companies who run across projects that are too much for them to handle. And in these cases, we're very happy to help. As a decontamination company, we can make the property safe so that maids can come in and do a final sparkly cleaning.
How do you stand doing that kind of work?
This is an incredibly rewarding line of work. We are fortunate in that we can help people on what may be the worst day of their life. Our training, experience, and capabilities allow us to confidently make at least one of their problems go away: the difficulty of cleaning up after a death or trauma.
I can sleep well at night knowing that my work and my team's work have improved someone's life. Yes, sometimes there are difficult sights or smells associated with trauma and death, but we have quickly become used to them. We concentrate on the tasks at hand and the service we are providing.
Do you ever get depressed doing this kind of work? Talking about and seeing death all day long?
I don't. There are occasionally circumstances around particular death scenes that make me feel upset for the victims and their families, but I remember that my job is to help them with the cleanup and to remain professional. I can be empathetic but not deep dive into a place of deep sadness. Our crew members have commitment to provide quality service to our clients and remaining professional and courteous in all situations.
Why can't I just clean the mess up myself?
It is important to let professionals perform the cleanup for three reasons:
- Traumatic situations such as violent crime, homicide, and suicide leave behind blood and other bodily fluids that can potentially contain disease-causing bacteria or viruses. The professional crews at Bio-One of Orange know how to deal with these substances in a safe way that protects the public and themselves.
- It is critical to completely kill or deactivate the present microbes. Not all cleaning substances are equal. Bio-One of Orange's proprietary chemicals and regimen completely renders dangerous biological microbes harmless.
- Cleaning up after a traumatic event or a death can be psychologically difficult, especially for the victim's loved ones, whose time and energy may be better spent comforting each other, making arrangements for other services, or spending time with the victim.
Bio-One of Orange can handle the cleaning tasks for you, letting you concentrate on other important things.
What types of clients call for your services? How do they find you?
Every month we help many families, retail businesses, apartment communities, construction companies, hotels, etc. We are also called by law enforcement personnel and crime victim services liaisons. We have great relationships with many apartment communities and property management companies, so we are called on often to discreetly and professionally perform cleanups in apartments. For families needing our help, we can be found at www.biooneorange.com or by calling 714-397-8375.
What if I just have questions about your service?
Give me a call! I'm happy to talk with you about your questions and curiosities. If I don't know an answer to a question, I'll help you find someone who does.
